From Phantom
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Key Facts
| Amount stolen | IR-Pound 5,050
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| Number of Withdrawals | 20
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| ATM Locations | South Dublin, North Wicklow (adjoining counties)
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| Issuing Bank | Ulster Bank (aka NatWest/RBS)
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| Acquiring Bank(s) | Various
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| Card Type | Current Account ATM card
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| Withdrawal time period | 30 days
|
| Days from theft to discovery | On receipt of statement
|
| Card theft involved | No
|
| Level of customer action | Possible court action
|
| PIN Status | Original PIN as issued (PIN cannot be changed)
|
| Outcome | Unresolved
|
Case Details
- Customer disputed 20 withdrawals after being told he was overdrawn and requesting a detailed statement.
- Bank claimed withdrawals must have been made by him
- He claimed he was not in the area, and his card was not stolen.
- New as of Dec '03 : Bank threatening legal action.
