From Phantom
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Key Facts
| Amount stolen | DEM 2100
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| Number of Withdrawals | 2
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| ATM Locations | Munich, Germany
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| Issuing Bank | Satander Bank
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| Acquiring Bank(s) | Münchner Bank EG, Rotkreuzplatz
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| Card Type | VISA Credit Card
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| Withdrawal time period | 10 minutes
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| Days from theft to discovery | 3 hours
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| Card theft involved | Yes
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| Level of customer action | Court
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| PIN Status | Changed after Issue (unconfirmed)
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| Outcome | Resolved. Court did not find in favour of Satander bank.
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Case Details
- Opel's wallet was stolen, and transactions appeared a few hours before he discovered the theft.
- The bank initially refunded the sum, but a month later reinstated the debt.
- Opel went to court in late 2001 and lost.
- A recent appeal also failed.
- Opel has site describing his experiences http://www.kreditkartendiebe.de/.
