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for 2001 Opel Case

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== Key Facts ==

{|
| '''Amount stolen'''               || DEM 2100
|-
| ''' Number of Withdrawals'''        || 2
|-
| '''ATM Locations'''                || Munich, Germany
|-
| '''Issuing Bank'''                 || Satander Bank
|-
| '''Acquiring Bank(s)'''            || Münchner Bank EG, Rotkreuzplatz
|-
| '''Card Type'''                    || VISA Credit Card
|-
| '''Withdrawal time period'''       || 10 minutes
|-
| '''Days from theft to discovery''' || 3 hours
|-
| '''Card theft involved'''          || Yes
|-
| '''Level of customer action'''     || Court 
|-
| '''PIN Status'''                   || Changed after Issue (unconfirmed)
|-
| '''Outcome'''                      || Resolved. Court did not find in favour of Satander bank.
|}

== Case Details ==

* Opel's wallet was stolen, and transactions appeared a few hours before he discovered the theft.
* The bank initially refunded the sum, but a month later reinstated the debt.
* Opel went to court in late 2001 and lost.
* A recent appeal also failed.
* Opel has site describing his experiences http://www.kreditkartendiebe.de/.

Return to 2001 Opel Case.

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