2001 Wallace Case
From Phantom
Key Facts
| Amount stolen | IR-Pound 5,050 |
| Number of Withdrawals | 20 |
| ATM Locations | South Dublin, North Wicklow (adjoining counties) |
| Issuing Bank | Ulster Bank (aka NatWest/RBS) |
| Acquiring Bank(s) | Various |
| Card Type | Current Account ATM card |
| Withdrawal time period | 30 days |
| Days from theft to discovery | On receipt of statement |
| Card theft involved | No |
| Level of customer action | Possible court action |
| PIN Status | Original PIN as issued (PIN cannot be changed) |
| Outcome | Unresolved |
Case Details
- Customer disputed 20 withdrawals after being told he was overdrawn and requesting a detailed statement.
- Bank claimed withdrawals must have been made by him
- He claimed he was not in the area, and his card was not stolen.
- New as of Dec '03 : Bank threatening legal action.
